Tech Support

We help remove technical barriers such as login support and navigating your student portal and classroom. Visit your student portal to live chat with a representative.

Resetting your password

Students can reset their password my using the "Go to Password Reset" link found on the myWalden student portal login page.

Help with navigating my student portal and classroom

You can schedule an appointment with the customer care technical team to help you navigate the portal and classroom.  Go to the help icon on your myWalden student portal to schedule an appointment.

Grammarly - Grammar Checker

Grammarly is an online grammar checker. Students should create an account and use their student email address to register for access to the tool.

Contacting my instructor

You can find your instructor's email in the "Contact the Instructor" area of the classroom found on the left navigation.  You may also find their email address in the Email address in the "Class Cafe" area of the classroom.

Secure Login with Multi-Factor Authentication

We recommend that all students download Multi-Factor Authentication Application, this will help keep your login secure and make it easy to login to your student portal. View instructions on how to download here.

Where can I find help with Meditrek login for my practicum experience?

Meditrek is a user-friendly online tool that will help students who have a practicum requirement to apply for, track, and manage the practicum experience.  Students with this program requirement will receive login information via email within the first term of the program.  

Request your username and password on the Meditrek home page by clicking on the link for “Forgot your password or username?” at the bottom of the screen.

For questions on how to navigate or log into Meditrek, schedule an appointment with the Customer Care Tech Support team member by going to the “help” icon on your mywalden student portal. For all other field experience related inquiries contact a member of the Field Experience team.

Late Assignments

Contact your professor in advance if your assignment will be late. Late submissions and arrangements to submit assignments past the due date are accepted at the discretion of your professor.  Visit your classroom to contact your professor.

SafeAssign - Plagiarism Checker

SafeAssign is a plagiarism tool found in your classroom that you can use to check if any part of your submission matches an already existing paper. Go to your classroom and choose SafeAssign Drafts to check your work before submitting.